Telecom IoT has been growing rapidly. Telecom operators have their assets distributed across country in different forms – telecom antennas mounted on towers, CPE placed in enterprise customers premise, rectifiers, deiseal generators, solar panels, routers, switches, MUX, handsets in the hands of customers. These equipment need to be maintained and monitored for performance, protected from electricity surge, supplied with additional battery backup, prevented from possible theft.
With enterprise customers, Operators sign SLA of 99.9% uptime or availability, thus, Monitoring enterprise equipment becomes very important. Providing on ground support is expensive. To manage/reduce turn-around time, fault identification and further communication with on ground field engineer becomes important for Network Operations Center (NOC).
EasyReach, leveraging its vast experience and knowledge of Telecom Domain, its IoT hardware and its communication platform provides 360 degree package to Telecom operators to overcome the above challenges.
Rectifier is one of the ubiquitous hardware that one can find in any of the Telecom implementation, it converts AC current to DC at voltage that is suitable for Telecom equipment to function. EasyReach hardware and software has monitored variety of rectifiers from different vendors such as Ericsson, Delta, Huawei, Eltek, Vertiv, Emerson and so on.
Telecom operators has large number installation of CPE (Customer Premise Equipment) at Enterprise Customers. These enterprise customers are high value customers and demand strict SLA’s. However, many a times the tickets that get raised are due to issues out of operator control – for example , power outages , device issues , client mistakes etc. Monitoring these tickets which are around 75% of the tickets are expensive from a cost and people perspective .
With EasyReach CPE monitoring, one can detect CPE issues , restart CPE remotely if required and thus helps reduce operating cost .
Solar Systems Monitoring
Today, different solar systems are used by Telecom Operator to recharge batteries and ensure continues power to their mission critical infrastructure. Some of the brands include Heliocentris, Siemens, SolarTech etc. These systems communicate over MODBUS or proprietary protocol. Information related to amount of energy generated becomes useful for business. EasyReach monitors this vital information on real time basis.
Diesel Generator Monitoring
It is utmost important that the sites are powered always. In many parts of the world and especially in India, rural areas suffer from frequent power outages. Due to which there is could be possibilities of service down. Variety of DG sets are used for maintaining voltage level on site, including Soufan, SDMO, FG Wilson, Socomec etc. EasyReach systems integrate with them to monitor site health.
Fuel Tank Monitoring
Fuel level monitoring becomes a critical part of cost management – monitoring extra usage, theft, proper refuelling are important aspects of it. Variety of level sensors used for monitoring fuel. Some time DG set has internal fuel sensor and can communicate over MODBUS. EasyReach Hardware / Software helps Telecom Operator keep tap on fuel.