eacyreach

Incident Management

EasyReach: Transforming Incident Management with Multilingual Outreach and Seamless Integration.

Unlocking Direct Benefits

SLA Assurance

10% Faster TAT

35% Cost Savings

Complete Automation

SLA Assurance

10% Faster TAT

35% Cost Savings

Complete Automation

Powerful Platform Features: Unleashing Scalability and Reliability

Unmatched Scalability

Supports 100,000 tickets and 2,000,000 calls, SMS, VoIP calls, Telegram messages daily.

Rule-Based Automation

Enables rule-based retry, escalation, and notification for efficient incident management.

Enterprise-Grade Reliability

Ensures high availability, security, and failover for enterprise needs.

Low Maintenance

Witness how the probe optimizes performance and management.

Unmatched Scalability

Supports 100,000 tickets and 2,000,000 calls, SMS, VoIP calls, Telegram messages daily.

Rule-Based Automation

Enables rule-based retry, escalation, and notification for efficient incident management.

Enterprise-Grade Reliability

Ensures high availability, security, and failover for enterprise needs.

Low Maintenance

Witness how the probe optimizes performance and management.

Empower Your Field Force with Telegram Notifications

Stay Connected:

Keep in touch with your field force seamlessly.

Instant Updates:

Immediately inform about outages, minimizing downtime and improving TAT.

Circle-Based Groups:

Create groups based on circles for efficient communication.

Visual Solutions:

Share pictures and possible resolutions for quicker problem-solving.

Feedback Loop:

Gather feedback from the field to enhance processes.

Expert Support:

Appoint SMEs for effective on-ground issue resolution.

Empower Your Field Force with Telegram Notifications

Stay Connected:

Keep in touch with your field force seamlessly.

Instant Updates:

Immediately inform about outages, minimizing downtime and improving TAT.

Circle-Based Groups:

Create groups based on circles for efficient communication.

Visual Solutions:

Share pictures and possible resolutions for quicker problem-solving.

Feedback Loop:

Gather feedback from the field to enhance processes.

Expert Support:

Appoint SMEs for effective on-ground issue resolution.

Upgrade Your Incident Management Today

Meet us live
at MWC from
26-29 Feb 24