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Ensure timely response to site failures, reducing costs and enhancing operational effectiveness.

Overcoming Challenges

The Network OBD platform not only meets present needs but it also caters to the future needs.

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Robust Scalable Architecture

1.5 M

Supports 1.5 Million Calls Per Day

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Supports SIP and PRI

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Supports for Different Voices in TTS

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Template Based Voice Call

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Unmonitored performance of field engineers

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Extensive Reporting Analytics

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Api Based Integration 

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Multiple Escalation Level

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Existing Ticketing System

Business Benefits

Ensures Immediate Call Iniation To Field Engineer

Reduce Time To Inform Site Engineer

Ensures Escalation For Issue Resolution

Reduction in Call Centre expenses

Generates Extensive Reports For Performance Monitoring

Business Benefits

Ensures Immediate Call Iniation To Field Engineer

Reduce Time To Inform Site Engineer

Ensures Escalation For Issue Resolution

Reduction in Call Centre expenses

Generates Extensive Reports For Performance Monitoring

Integrate IoT into your telecom operations.

Telecom Platforms

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