Supports 100,000 tickets and 2,000,000 calls, SMS, VoIP calls, Telegram messages daily.
Enables rule-based retry, escalation, and notification for efficient incident management.
Ensures high availability, security, and failover for enterprise needs.
Witness how the probe optimizes performance and management.
Keep in touch with your field force seamlessly.
Immediately inform about outages, minimizing downtime and improving TAT.
Create groups based on circles for efficient communication.
Share pictures and possible resolutions for quicker problem-solving.
Gather feedback from the field to enhance processes.
Appoint SMEs for effective on-ground issue resolution.
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